Ordering your Memories
Ordering Your Memories can be Wonderful and Confusing all at the Same Time
Let Time 2 Remember clear up some of that confusion for you! After that fun, fantastic photo session, the next step is ordering your products. DOWNLOAD our product book to get a few ideas of what you want! T2R will also help you during our private consultation and preview after the shoot. However, if for some reason you can’t come to the preview, or you are ordering online, read on to see how ordering online works!
Once we’ve edited your memories, we will put them online on this website under View Your Memories. From there, choose the appropriate category for your session: families are under ‘Lots of Love,’ High School Seniors are under ‘Leaving the Nest,’ and so on and so forth. A thumbnail with one of your images should pop up under either your baby’s name, first name, or last name. If you want, ask us for password protection– we understand privacy!
Once you have clicked on your thumbnail, all of your images will pop up before you! To enlarge them, simply click on the image. You can view them as original, black and white, or sepia. The cart and system are pretty self explanatory. As you click, you’ll be able to keep track of your balance!
Now, here’s perhaps the MOST important part of this entire process. When you initially book, you pay a commitment fee which comes back to you in the form of products, like when you order photos! As you order, you should know that the initial commitment fee WILL NOT automatically deduct from your final bill. Not to worry, however! Just keep in mind that as you order, your initial commitment fee will be deducted later on. How does that work? Well, after you finish ordering and submit your payment details, your invoice comes directly to T2R. We double check the order, and manually deduct the commitment fee from your total bill. After that, we will send you an invoice with the new balance and only then will we charge your card or order product! And no worries, T2R are the only eyes that see any confidential information regarding payment.
We always keep careful track of your products, and when they show up at our door we immediately give you a call so that you may pick them up!
As always, if you have any questions, please feel free to give us a call or CONTACT us! We are here to help you preserve your memories! 1(910)-253-7428